Terms & Conditions

Thanks for choosing us as your travel and booking partner. We make immense efforts to make your travel and holiday an incredible experience. To avoid any misunderstanding in the future, we request our customers to go ahead and read & understand the below-mentioned ‘Terms and Conditions.

Cheapoflyt will not be liable for any alteration in the booking price, schedule, or accommodation for the travel service that we offer. We may remove or change any part of our Terms and Conditions without giving any prior notice. If any change in the terms and conditions has been made, then it will be updated on the website. So, visitors need to keep checking the section of “Terms & Conditions” to be fully aware of the entire scenario. We will not be responsible for any delay or cancellation of the flight that is caused by the flight service.

We are just a service provider engrossed in offering value-added services. So, we don’t have control over the actions of the airlines or suppliers from whom we obtain the services. In addition to this, we do not endorse or promote any other travel-related product and services other than those that are available on the site.

Cheapoflyt or its employees or partners shall not be held responsible for:

• any increase in the booking price or cancellation that is beyond our control.
• any loss of goods or inconvenience caused to you
• any missed or delayed flight services or departure or accommodation substitute.
• any damage or loss to your property that is caused by the flight service provider or travel supplier.

To remove all the doubts of the customers, we do not undertake any responsibility for canceled flights, missed flights, or changes in the schedule initiated by the airline.

Our company requests you validate your name, address, and contact number during the booking process to ensure that your credit or debit card details are not being misused

Personal information shared by you which is necessary for booking processing is kept confidential with us. We will need to use some of your personal details name, age, address, phone number, birth date, email ID, etc. for the processing of the travel arrangements. In addition to this, we never share or disclose your details to third parties.

Before using the website, you need to verify that you are at least 18 years of age and have agreed to the terms and conditions mentioned on the site. In addition to this, we are not responsible to any third party for the content accuracy or anything that is posted on the site. Our company holds all the rights for removing and posting the content on the website.

We may validate your name, number, or address mentioned by you during the booking process. This is to ensure that your credit or debit cards are not being used without the customer’s consent. The entire validation process is performed for the sole purpose of verifying the user’s identity.

For any claim or dispute settlement, read this section carefully. We focus on customer satisfaction to make clients highly content. In case of any query, claim settlement, or issue, connect with us or drop an email to us. Before initiating any strong action, we would recommend considering talking to us. Please refer to “contact us” page in order to contact us.

The visitors should understand and agree not to use any of the latest technology, or software to make any changes in the normal operation of our website. You should not tamper with the site or do any illogical on our website or business in any form.

Any abuse of our travel services and the site will result in the denial of your access to our services and facilities of the website. In addition to this, visitors are not allowed to use this website for their commercial purposes.

There is no agreement between Cheapoflyt and you until the company receives the initial registration deposit or amount. We only accept booking forms that are filled in and signed as it confirms that you accept our booking terms and condition and are willingly entering into the contract.

We reserve all the right to notify you about any increase or decrease in price before accepting your travel booking. Also, we are under no obligation to provide a breakdown of the costs involved in a holiday.

All the offers and the status of sale conditions are subject to change without displaying any notice on the website. Payments for the travel and bookings need to be made in full using a genuine debit or credit card. We, at Cheapoflyt, accept all modes of payment and major credit/debit cards that have a billing address.

Our website has some links to other websites or services for the customer’s convenience. However, we do not promote or endorse any of their services or products as we are not aware of their policy and practices. Access those links at your own risk as we are not responsible for any of your actions such as downloads or virus attacks from those links.

All travel schedules or changes are subject to the airline's rules and policies. So, we are not responsible for any changes to the flight schedule, accommodation, or bookings. Keep reading the website to stay updated with the latest airline rules and policies.

The bookings that we make are non-refundable. In some cases, you might get a refund if the airline allows cancellations. To avoid any confusion about the cancellation of the bookings, you may discuss all the cancellation policies and rules with our customer service agent. All the changes related to the cancellation of the bookings are dependent on each airline's fare rules and policies which are beyond our control.

It is advised to check the terms and conditions regarding the payment acceptance policy. All sorts of bookings such as flights, accommodations, vehicle hire, and so on will only be confirmed if you get a confirmation email to your id.

In some cases, we might require the pre-payment of the services depending on our company’s policy. Customers will have the right to accept and decline the transaction and they will not be charged for this.

As per the company’s policy and terms & conditions:

• The credit cards that customers use must have a verifiable billing address
• Bookings of our services will only be guaranteed and confirmed if you get confirmation or reference number via email
• In case the transactions are high risk by our systems, we will not process such transactions unless our credit card verification team marks it as safe to process them.
• All the transactions of bookings will only be guaranteed if the supplier confirms it

If you have additional baggage, you will have to pay that fee that has been kept by the airline. Most the airlines charge baggage fees for extra weight. The fees for the luggage will be dependent on the size and weight of the bag that you are carrying. You are advised to travel light to save extra baggage fees.

If your travel includes connecting flights, then you will have to claim your baggage at the connecting airport. In case of extra baggage, you will have to pay fees for it which depends on the airline policy, and we cannot do anything about this.

Cheapoflyt doesn’t hold any responsibility for any delayed, scheduled, canceled, or missed flights. The changes that the airline makes in their flight’s operation are beyond our control and we cannot do anything about this. Airlines can make changes in their services according to the operational needs and customers will be notified about it.

By adding “Flexible Ticket” service you can make changes to date/or time of your flights as far as the terms below are met. Flexible Ticket is a service offered by Cheapoflyt and not by any airlines. You cannot make use of our Flexible Ticket service by contacting the airline directly. All rebooking requests must be made through our contact centre at 1800 592 244 or emailing us minimum 24 hours before the flight departure

“Flexible Ticket” allows you to change date and/or time of your flight booking under the terms set out in this section, without paying the airline’s change fee. This service can only be purchased at the time of making the booking.

When you opt for our “Flexible Ticket” service, we only serve as the mediatory between You and the airlines you are travelling with.

The Flexible Ticket allows flights to be rebooked under the following conditions

All Changes must be made at least 24 hours before the original time of departure by calling us on our number provided.

Rerouting is not Permitted, which means we cannot change the origin, Destination or stop over points.

Changes are only possible within the same airline, i.e., a flight can only be rebooked to a flight operated by the same airline as the one operating the originally booked ticket.

When you submit your credit/debit card for a purchase, we request an authorization for the amount of the anticipated transaction. However, if we are unable to confirm your booking amount, you will not be charged and a hold be released by your credit/debit card bank.

Flight segments must be used in the same order in which they were originally booked.

Upgrading to a different cabin, or booking class, on the same flight is not permitted.

Increasing the layover time is not permitted which means Rebooking a ticket for a so called “stop-over” (i.e., staying in a connection city longer than originally booked) is not permitted.

You cannot change origin and/or destination for the outbound or for the return flight.

Name changes are not permitted

The amount paid towards Flexible ticket would be Non-Refundable, once paid for

By paying for “Flexible ticket”, changes can only be made once. You will only pay fare and tax difference. Any subsequent changes will incur applicable penalty and difference in the new airfare.

Flexible tickets can only be added at the time of booking.

For any re - bookings please call our customer support team on 1800 592 244 or email customercare@cheapoflyt.com.

There are chances of overbooking on the flight which means seats might not be available for the passengers. However, the passenger won’t be denied the seat if the booking has been confirmed until the airline gives compensation to the passenger for this. In case of any doubt or query, feel free to call us.

Please note that we do not provide our services or sell tickets to a minor who is under 18 years of age. You can check with the airline about minor traveling without any adult supervision. Connect with the airline by yourself to know their rules and regulations for minors.

In case of your booking denial because of no proper travel documents, we cannot do anything. You are advised to go through all the details of the airline and verify travel documents for the country to which you are traveling. Your transaction and booking with our company do not guarantee entrance to the country without having a Visa and other travel documents with you.

In case there are two or more airlines involved for connecting flights, you may need to reclaim your bags at the connecting airport and check-in again to continue your journey. In these cases, if you have excess baggage, you will have to pay extra fee that's assessed by each airline.

The traveler needs to understand the general restrictions of traveling that are given by the airline itself. Also, customers must confirm the departure of the flights to avoid any hassle. Keep checking the airline’s site for any last-minute updates or changes.

We cannot process all the requests for seats as the seat requests are forwarded to the airlines. For any sort of assistance of a wheelchair, or stretcher, contact the airline directly.

We cannot be held responsible for tickets that could not be processed due to errors or issues. Our company is not responsible for the declined ticket in case of credit card decline, or incomplete credit card information. In case we are unable to make contact with you, we hold all the rights to cancel the booking.

The confirmed bookings of tickets cannot be refunded or transferred in any case. The service fees that we charge are non-refundable. The booking charge doesn’t include the baggage fees for extra baggage.

We process the tickets and notify the confirmation customer via email with ticket information. All the customers who are travelers must have the travel documents that are needed for the destination. All changes in the flights, seats, or bookings are subject to airline rules and regulations and availability.

You can do online check-in for the flight all by yourself. You will have to do it from the airline's website.

You may ask for additional baggage fees from the airline. Please check with your airline website to know about the latest information regarding airline baggage rules and fees.

In case of a required seat on the flight, we can send a request to the airline. However, the airline might not confirm your seats or request for which we will not be held responsible. The seats are mostly assigned at the check-in counter or while doing an online check-in.

Although most itineraries ticketed by Cheapoflyt allow for changes, the majority of these itinerary changes require the issuance of a new ticket, as per airline policy. All changes are subject to availability, airline rules and regulations, penalties and a difference from the original airfare and our service fees. The airline has the final authority regarding itinerary changes and penalties.

At times, the airline may also directly make some involuntary changes, such as changes in travel time, layover time, changes in terminals, etc. These changes can occur at the very last minute and are beyond our team’s control. Thus, checking in with the airline 24 hours prior to your departure is highly recommended. We will be unable to assist you with any LCC bookings you have made, and in such cases, you will have to contact the airline for any schedule changes.

Fares are dynamic in nature, so it's possible that the fare you saw changed before the tickets gets issued. In such cases, you will be notified of the changes, and you will have the option of either purchasing the ticket at a new fare or rejecting it. As a courtesy to our valued customers, Cheapoflyt will absorb the fare difference of up to $25 per passenger. Beyond that price, the passenger has the choice to not purchase the ticket, and in such circumstances, your credit card won’t be charged.

In case of any query or doubt about your reservation, booking, and schedules, you can contact us via our helpline number 1800 592 244 or email us at customercare@cheapoflyt.com. We will provide customer support via our helpline.